Support
Need help with GPS Cam? Email us at dungtools92@gmail.com. We read every message and usually reply within a few days.
Before you write
Many questions are answered below. If yours is not, include these details so we can help faster:
- Your device and iOS version (for example iPhone 15, iOS 18).
- The app version, shown at the bottom of Settings in the App.
- The template and save mode you used, and what happened.
- A screenshot, if you can.
Frequently asked questions
The address or coordinates do not appear
Allow location access for GPS Cam (Settings › GPS Cam › Location › While Using the App, with Precise Location on) and wait a few seconds, ideally near a window or outdoors. The address needs an internet connection; the coordinates do not.
The map is a grey box
The map appears once the App has a GPS fix and an internet connection to load it from Google Maps. If it stays grey, check the connection and location access, or turn the map off in Settings.
Where are my photos and videos?
It depends on the save mode in Settings: In app keeps them only in the App’s library, In app + Photos keeps them in both, and Photos saves them only in the Photos app. In the Photos mode the App’s library still lists them when GPS Cam may view your Photos library.
The App’s library does not show the photos saved to Photos
Give GPS Cam access to your Photos library (Settings › GPS Cam › Photos › Full Access), or tap Allow on the banner in the App’s library.
How do I get VIP?
Watch a short rewarded ad from Settings to get VIP for 24 hours: no ads and no GPS Cam mark on your photos and videos.
How do I delete my data?
Delete photos and videos in the App, or uninstall it to remove everything in the App’s storage. Items saved to the Photos app are deleted there. We do not store your photos, videos or location on any server. See the privacy policy for details.
Contact
BJSC · Email: dungtools92@gmail.com